Privacy Policy

1. Data controller

syntrexia.com (PE), 5 Business Center 'Olympic', 42 Velyka Vasylkivska St, Kyiv, 01004, Ukraine. EDRPOU 48184735. Email contact@syntrexia.com, phone +380 689 840 6466.

2. Data we collect

• Contact form: name, email, phone, message.
• Technical data: IP address, device and browser type, pages viewed, referrer, cookie identifiers.
• Comparison activity, used in aggregated form.

3. Purposes and legal basis

We process data to answer enquiries, run and improve the comparison service and meet legal duties. Processing relies on your prior informed consent and on our legitimate interest under Zakon Ukrainy 'Pro zakhyst personalnykh danykh' (Law of Ukraine on Personal Data Protection).

4. Cookies and advertising

Non-essential cookies are set only after prior informed consent, as required by Zakon Ukrainy 'Pro zakhyst personalnykh danykh'; consent can be withdrawn in your browser settings. We may use Google Ads and analytics, with personalisation following the Google Ads Data Processing Terms and Google's EU user consent policy. We never sell personal data.

5. Sharing, retention and security

Data may be shared with hosting, analytics and advertising processors, and with authorities where the law requires. It is kept no longer than necessary, then deleted or anonymised, and protected by technical and organisational safeguards.

6. Your rights

You may request access, correction, erasure, restriction, portability, or object to processing by writing to contact@syntrexia.com; we reply within 30 days. Consumers may complain under Zakon Ukrainy 'Pro zakhyst prav spozhyvachiv' (Law of Ukraine on Consumer Protection) or to the Ukrainian Parliament Commissioner for Human Rights.

7. E-commerce and travel offers

Online ordering is governed by Zakon Ukrainy 'Pro elektronnu komertsiiu' (Law of Ukraine on Electronic Commerce). We are a comparison service, not a tour operator; travel offers follow Zakon Ukrainy 'Pro turyzm' (Law of Ukraine on Tourism). The site is not intended for children under 18.