01Contact ledger
This page covers one kind of request: the record behind a comparison row. If you need to know which reference produced a sea-temperature range, a transfer time or a resort fee statement, ask here and we will point to the row, the timestamp and the document used.
Corrections work the same way. Send the row, the value you believe is wrong and a link to the primary document. Resort fees, taxes, service charges and seasonal surcharges apply and change often, so a dated reference is more useful than a general comment.
Replies come from contact@syntrexia.com to the address you give us. Each request is logged with its row reference and the date it was checked. The current list of references sits in the source notes.
Source note requests
Name the resort, the month, or the logistics row you are looking at. Requests about the Maldives and UAE ledger are read in the order they arrive.
Section 04 / Correspondence ledger
Source note requests: which row behind a Maldives or UAE figure produced it, and how old that row is.
Corrections to resort names, transfer times, board basis or accommodation category wording.
Explanations of how a seasonal condition row is read, including sea temperature, rain, wind and heat labels.
We do not book rooms, flights or transfers, and we cannot hold or confirm any reservation.
We cannot guarantee entry rules, visa outcomes or travel restrictions. Always confirm these with the official government and airline sources linked from our source notes.
We cannot promise weather, sea conditions or a specific price. Historically these vary by month, and taxes, resort fees, service charges, transfers and seasonal surcharges may apply.
Typical reply time is one working day. A correction with a citation is usually handled within the same week. Write to contact@syntrexia.com or call +380 689 840 6466.